Answered Calls Summary

This endpoint designed to provide a summarized view of answered calls. This endpoint is crucial for users seeking an aggregate analysis of call activities within their specified parameters. Body Parameters tenant_id (int32): The unique identifier of the tenant. queues (array of int32s): An array of queue IDs to filter the call data. agents (array of strings): A list of agent identifiers to narrow down the call data. startDate (date): The starting date for the query period. endDate (date): The ending date for the query period. By utilizing this endpoint, users can gain valuable insights into call volumes, patterns, and agent performance over specific timeframes.

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OAuth2
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