Answered Calls Summary

This endpoint designed to provide a summarized view of answered calls. This endpoint is crucial for users seeking an aggregate analysis of call activities within their specified parameters. Body Parameters tenant_id (int32): The unique identifier of the tenant. queues (array of int32s): An array of queue IDs to filter the call data. agents (array of strings): A list of agent identifiers to narrow down the call data. startDate (date): The starting date for the query period. endDate (date): The ending date for the query period. By utilizing this endpoint, users can gain valuable insights into call volumes, patterns, and agent performance over specific timeframes.

Body Params
int32
queues
array of int32s
queues
agents
array of strings
agents
date
date
Responses

Language
Credentials
OAuth2
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Response
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application/json